Comments on: Dell http://mayadesai.wordpress.com/2007/04/26/dell/ hi it's me Mon, 26 Oct 2009 17:39:56 +0000 http://wordpress.com/ hourly 1 By: Tatyana http://mayadesai.wordpress.com/2007/04/26/dell/#comment-4009 Tatyana Fri, 27 Feb 2009 00:10:09 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-4009 Yeah Neil probably no longer works there seeing he cared. That last post was over a year ago. I'm in Dell Hell as well!!! THEY ARE HORRIBLE Yeah Neil probably no longer works there seeing he cared. That last post was over a year ago. I’m in Dell Hell as well!!! THEY ARE HORRIBLE

]]> By: Pat http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3999 Pat Sat, 14 Feb 2009 18:38:47 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3999 I agree with all the comments about Dell. I have been trying since 12/23 to resolve a noise problem with my laptop. I am glad to know it is not just me. They have made promises to exchange the computer after hours on the phone......................make that days, and now they want to send a tech , for the third time, to replace what they assured me on Dec 22 , Dec 23, Jan 10, Jan 16, Jan. 30 and 3 times in Feb., (and it is now only Feb. 14) was repaired and I would have no more problem. I am at a loss. I have never delt with a company that could not be reached. What do I do next????????? I agree with all the comments about Dell. I have been trying since 12/23 to resolve a noise problem with my laptop. I am glad to know it is not just me. They have made promises to exchange the computer after hours on the phone………………….make that days, and now they want to send a tech , for the third time, to replace what they assured me on Dec 22 , Dec 23, Jan 10, Jan 16, Jan. 30 and 3 times in Feb., (and it is now only Feb. 14) was repaired and I would have no more problem. I am at a loss. I have never delt with a company that could not be reached. What do I do next?????????

]]> By: Mitch http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3985 Mitch Thu, 29 Jan 2009 21:57:36 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3985 I'm starting a new marketing company and so I'm trying to watch my budget. I cannot tell you how frustrated I am over the purchase of a Dell laptop. The shipping, the product (not working when it arrived), the customer service, the way Dell hides. I never was involved with Dell until I did this and my opinion of the company has gone down to below zero, if there is such a level. I will be going out of my way to find 100 people who are thinking of buying a Dell to tel them of the bad experience I had. I’m starting a new marketing company and so I’m trying to watch my budget. I cannot tell you how frustrated I am over the purchase of a Dell laptop.

The shipping, the product (not working when it arrived), the customer service, the way Dell hides. I never was involved with Dell until I did this and my opinion of the company has gone down to below zero, if there is such a level.

I will be going out of my way to find 100 people who are thinking of buying a Dell to tel them of the bad experience I had.

]]> By: Kerstin http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3779 Kerstin Mon, 01 Dec 2008 01:47:52 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3779 Hi Neil@dell.com. I just sent you an e-mail since you seem to care but it bounced back to me. Would you please get in touch with me since I totally share Maya's frustration regarding DELL! trvldevil@aol.com! Thank you! Hi Neil@dell.com. I just sent you an e-mail since you seem to care but it bounced back to me. Would you please get in touch with me since I totally share Maya’s frustration regarding DELL! trvldevil@aol.com! Thank you!

]]> By: Losev http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3777 Losev Fri, 28 Nov 2008 15:14:13 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3777 Шдето я что то подобное уже видел Шдето я что то подобное уже видел

]]> By: Robert Banat http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3526 Robert Banat Thu, 13 Mar 2008 18:03:58 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3526 I never seen such mumbo-jumbo in my life from Dell this day! Tomorrow I will kill myself... I never seen such mumbo-jumbo in my life from Dell this day!

Tomorrow I will kill myself…

]]> By: Bonnie http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3495 Bonnie Thu, 21 Feb 2008 16:39:42 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3495 I too have lost $1464.11 to Dell because agent Cary Hyche just HAD to have his commission as fast as he could get it. He charged this amount to my personal bank account and $50.63 to my Dell giftcard, two amounts NEVER discussed at all...when he was supposed to charge $1500 to my Dell giftcard, and only $14.73 to my bank card. Now that he has my mortgage payment, I have not heard from anyone at Dell at all on getting this straightened out, since I refused to stay home from work a THIRD day to wait for the DHL man to pick up the shipments to return them so that Carl could RESEND them to me charged correctly..I don't get the stupidity of this..also, costing me $300/day to stay home. I have emailed Michael Dell...doubt if I'll hear anything at all. Not a happy camper at all! I too have lost $1464.11 to Dell because agent Cary Hyche just HAD to have his commission as fast as he could get it. He charged this amount to my personal bank account and $50.63 to my Dell giftcard, two amounts NEVER discussed at all…when he was supposed to charge $1500 to my Dell giftcard, and only $14.73 to my bank card. Now that he has my mortgage payment, I have not heard from anyone at Dell at all on getting this straightened out, since I refused to stay home from work a THIRD day to wait for the DHL man to pick up the shipments to return them so that Carl could RESEND them to me charged correctly..I don’t get the stupidity of this..also, costing me $300/day to stay home. I have emailed Michael Dell…doubt if I’ll hear anything at all. Not a happy camper at all!

]]> By: Sue http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3425 Sue Thu, 03 Jan 2008 18:13:32 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3425 I have also purchased a DELL. The first one was the wrong system, the second one's video card died on day two while on the phone with Tech support trying to resolve and issue and the third one does not have everything on it that it is suppose to. I have spent countless hours on the phone with customer service and tech support, not to mention the hours spent on the phone with my credit card company trying to straighten out Dell's errors and DHL trying to locate where the heck a system was days into an overnight shipment (got it 12 days later). If I was sure I would ever see a refund, the whole thing would go back. Never again will I purchase Dell. I have also purchased a DELL. The first one was the wrong system, the second one’s video card died on day two while on the phone with Tech support trying to resolve and issue and the third one does not have everything on it that it is suppose to. I have spent countless hours on the phone with customer service and tech support, not to mention the hours spent on the phone with my credit card company trying to straighten out Dell’s errors and DHL trying to locate where the heck a system was days into an overnight shipment (got it 12 days later). If I was sure I would ever see a refund, the whole thing would go back. Never again will I purchase Dell.

]]> By: suicidalsam http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3205 suicidalsam Tue, 20 Nov 2007 23:57:53 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-3205 I purchased a dell vostro laptop couple of months ago from dell and I didn't face any problems. Received the goods that I paid for and I even liked their online chat support, I haven't tried out their fone support thou. Maybe you were one of the unlucky one who got a bad deal from dell. :P I purchased a dell vostro laptop couple of months ago from dell and I didn’t face any problems. Received the goods that I paid for and I even liked their online chat support, I haven’t tried out their fone support thou. Maybe you were one of the unlucky one who got a bad deal from dell. :P

]]> By: Neil http://mayadesai.wordpress.com/2007/04/26/dell/#comment-769 Neil Mon, 14 May 2007 14:48:36 +0000 http://mayadesai.wordpress.com/2007/04/26/dell/#comment-769 Maya: Episode one was all that I saw listed under that customer profile. I could get information from Canada but it would entail emailing someone there and asking them for it or trying to request access to their system, which I would rarely need. If you still need help with either of them let me know. Neil Dell, Inc. neil@dell.com Maya:

Episode one was all that I saw listed under that customer profile. I could get information from Canada but it would entail emailing someone there and asking them for it or trying to request access to their system, which I would rarely need. If you still need help with either of them let me know.

Neil
Dell, Inc.
neil@dell.com

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